About Us

Gosselin Hospitality ECS, LLC., has been a leader in providing solutions and services for the domestic and international hospitality services industry for over 25 years. Our company works with award winning franchises, nationally recognized branded hotels, independent hotels and major resort destinations in top markets around the world.

We tailor our approach to each individual property and its’ market, in order to determine the unique requirements and offer an array of services to fit your needs. Our clients rest easy, knowing they are receiving the highest level of service and are well positioned for growth. Whether you need one service or all of them, get to know us, we can help. Fees are based on specific services provided.

HOTEL MANAGEMENT

Over 25 years of
Hospitality Services

With years of experience in hotel sales, hotel management, marketing, and revenue development, Gosselin Hospitality ECS, LLC., is the right choice for your business. We will expertly oversee your hotel operations to insure the best results. Our team can assist with Sales and Marketing to make your hotel as competitive as it can be. In addition, we can also train your existing sales staff in generating additional revenue with cross-selling, up-selling and recognizing opportunities, along with the comfort and knowledge to implement the training properly. We will work to ensure rate parity, shop your direct and indirect competitors, as well as assist with RFP’s. We will determine if your third-party OTA listings and the GDS are working for you, and improve them if they are not.

Fleet Solutions

Research shows that the average company spends nearly $2,000 per year for a driver, and that's just on hotel rooms. This doesn't include the wasted productivity of your drivers' time, searching for hotels, comparing rates or even looking for parking. Whether you have one truck, or thousands of trucks, Gosselin Hospitality offers cost and time savings for any size fleet. Our fleet services offer solutions to drivers and comprehensive savings to the company. With easy invoicing, and ease of finding a hotel for drivers, Gosselin Hospitality is the best choice for your fleet solutions. Contact us and let us make your life easier, and make your drivers happier.

Custom Websites

At Gosselin Hospitality, we believe a great website is imperative for a hotel. A proper website should be user friendly. That means a site that's easy to navigate, utilizes links and calls your customer to action. Graphics and information are not only useful, but should attract attention, ensuring you are telling your customer everything you want them to know, and maximizing reservations. Creating custom websites can be difficult. Our team of designers and developers specialize in responsive website design and programming, e-commerce web development and SEO. We work hard to provide you a website that is easy to navigate, mobile ready and beautiful to look at. Gosselin Hospitality has the knowledge and experience to help guide you through the process, so together we can create a great site that will grow your business.
We also assist you in maintaining your site to keep it operating at peak performance when a potential guest is looking to reserve a room. We maintain your website so that links always work, pictures load and the reservation system is up and running.
Gosselin Hospitality builds custom websites that meet your business goals. You need more than just a pretty face for your business; you need a website that delivers results. It's your site, your business, and we're here to help you show customers how great your company is.
Don't need a new website? Maybe you have a website, but it's not pulling its weight. Let Gosselin Hospitality ECS, LLC., change that for you.

Social Media Marketing

Gosselin Hospitality also offers social media management, online content marketing, and PPC advertising. In the highly competitive world of lodging, being first on the potential guests' mind is essential. Facebook, Instagram, and targeted advertising is all necessary for your best marketing approach. Constant and consistent publicity is also an integral part of the social media marketing and advertising puzzle. It completes the picture and makes certain your next guest finds and books with you, and doesn't move on to the next hotel.
With the internet changing constantly, keeping up with social media is challenging for almost any company. We will post, put up images, add hashtags and spread the word, so new people will see your business as well as stay connected with the people that already know you. Social media can be intimidating and time consuming, but it doesn’t have to be. Let us help.
Contact us to get a free evaluation of your website and online presence and let’s talk today about improving your hotels' online visibility. Together, we can get more guests through your door.

Facebook

Instagram

X (Twitter)

Pinterest

Mystery Calls

If it needs to be managed, it needs to be measured.
We will work with your business to customize mystery calls that fit your needs and specifications. We will identify missed opportunities to capture more revenue and profit. Our team will provide an assessment of your employees' customer interaction, in order to gain a picture of how their knowledge and training is being put into practice. The calls provide the most effective opportunity for researching and measuring adherence to established standards that have been created by training or operating procedures. The results offer accountability, not only for staff members but also for management.

Get in touch

Call Now: 860 459 9187

GET TO KNOW US

We Can Help

Getting your business on the road to a stronger future takes the right action plan. Through sales and revenue, a great website, up to date technology, excellent and well-trained employees that are efficient and an online presence that works, it can all come together. Adding social media connects you to the people that use your products and services. Mystery calls makes certain all the practices you've put into place are working for a well-rounded business strategy. With over 25 years of experience and experts in every area, Gosselin Hospitality ECS, LLC., can help you with all these aspects of your business to get you on the right path. Get to know us, we can help. Contact us today.